Frequently Asked Questions
Frequently Asked Questions
Ordering & Delivery
How long does delivery take in Singapore?
Standard delivery within Singapore takes 2–4 business days. Express delivery (next business day) is available for orders placed before 12pm.
Do you offer free shipping?
Yes — free standard shipping on all qualifying orders. Check our current threshold at checkout.
Can I track my order?
Yes. You'll receive a tracking link via email once your order is dispatched.
Products & Paddles
How do I choose the right paddle?
Take our Paddle Finder Quiz or WhatsApp us and we'll help you choose.
What's the difference between 14mm and 16mm core?
A 14mm core gives more pop and power — great for aggressive players. A 16mm core offers more control and dampening, better for players who focus on placement and soft game.
Are your paddles USAPA approved?
USAPA approval is listed on each individual product page. Check the product description before purchasing for tournament use.
Returns & Warranty
What is your return policy?
We offer a 30-day return policy on unused items in original condition. See our Returns Policy for full details.
What if my paddle arrives damaged?
Contact us immediately via WhatsApp with photos. We'll arrange a replacement or refund.